“Sales Culture has to do with the sales mindset, attitude, and behaviors of an organization that will affect everything from the relationship between Team Members, to how your sellers view the organization’s commitment to their individual success, to the interactions with prospects and customers.” (Vengreso.com). Every person in the Center influences the culture – and having a positive culture can be the difference between Team Members thriving or just surviving. 

During this session, attendees will: 

• Understand why culture is important in having a great place to work, providing a 5-Star Customer Experience, and driving sales 

• Discuss the role of the leader, and the team, in contributing to a great culture 

• Learn the behaviors that can positively impact your Center’s sales culture