The Customer Experience from the Customer's Perspective (Owners/Sales/CSR's)

It’s no secret that providing an exceptional customer experience is critical to a Center’s immediate and long-term success. While you know what you need to do to deliver a 5-Star Customer Experience, during this session, attendees will hear directly from a customer of a local Center. During this session, you will gain insights into the mind of the buyer and what makes them tick, including: 

  • What they value in a partner 

  • What frustrates them and could put the relationship at risk 

  • What captures (and keeps) their attention 

  • The importance of price vs. value 

  • And more! 

Date & Time
Friday, November 3, 2023, 9:00 AM - 10:00 AM
Location Name