It’s no secret that providing an exceptional customer experience is critical to a Center’s immediate and long-term success. While you know what you need to do to deliver a 5-Star Customer Experience, during this session, attendees will hear directly from a customer of a local Center. During this session, you will gain insights into the mind of the buyer and what makes them tick, including: 

• What they value in a partner 

• What frustrates them and could put the relationship at risk 

• What captures (and keeps) their attention 

• The importance of price vs. value 

• And more!